Returns & Exchanges

At Urban Tactical, we stand behind the durability of our gear; if your purchase doesn't meet your mission requirements, you can return or exchange it within 30 days of delivery. All items must be in original, unworn condition with tactical tags still attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return to generate a unique Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all protective inserts are included to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided in your email and affix it clearly to the outside of your package, covering any previous shipping marks.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.